BEST RATE GUARANTEED
Find a lower qualifying rate online and we will match it and give you a 10% on-top discount when you book through siamatsiam.com or direct with the hotel’s Reservation Department, subject to the following terms and conditions.
To submit a claim, call or email our hotel’s Reservation Department and provide them with the online address of the lower competing rate.
The lower competing rate must be verifiable by Siam@Siam Design Hotels & Resorts and immediately bookable by the general public. The lower competing rate must be for the same hotel, room category, number of guests and reservation dates. The same cancellation and payment policies associated with the lower competing rate will also apply to the reservation made through Siam@Siam Design Hotels & Resorts. If the lower competing rate is booked through a non-Siam@Siam Design Hotels & Resorts channel, Siam@Siam Design Hotels & Resorts is not responsible for any fees or other costs to cancel the reservation. If the lower competing rate is booked through a Siam@Siam Design Hotels & Resorts channel, Siam@Siam Hotels & Resorts will waive any cancellation costs for rate match claims made within 24 hours of the original booking.
Rate comparisons will be made net of any taxes, gratuities or any other fees or charges associated with the room rate. The guarantee is not applicable to taxes, gratuities, food and beverage charges or other incidental charges. Rate disparities solely attributable to fluctuations and/or differences in currency exchange rates are excluded from the guarantee. Siam@Siam Design Hotels & Resorts may deny claims where the difference between the lower competing rate and the rate on the Siam@Siam Design Hotels & Resorts reservation channel is less than THB 100.
Lower competing rates applicable to only a portion of your entire scheduled stay will not be honored. Nor will lower competing rates be honored for a multi-day stay if the total room cost of the stay using the lower competing rates is the same or greater than the total room cost available through a Siam@Siam Design Hotels & Resorts reservation channel.
The guarantee does not apply to the following rate types:
- Negotiated discount rates, such as corporate, incentive, group or wholesale rates that Siam@Siam Design Hotels & Resorts has not made available for booking to the general public.
- Qualified discount rates, including but not limited to, government rates, military rates, senior rates and rates made available exclusively to members of loyalty programs maintained by Siam@Siam Design Hotels & Resorts and/or its hotels.
- Discount rates that require membership in a club, organization or other group or that are otherwise approved by Siam@Siam Design Hotels & Resorts.
- Package rates that include room and other components such as travel, car rental, entertainment and/or non-breakfast meals.
- Package or group add-on rates that extend the length of a stay.
- Rates negotiated for stays extending beyond 30 nights.
- Rates available on auction websites.
- Rates available on websites and services that do not disclose the hotel brand and/or particular hotel until the reservation is completed.
- Rates associated with Siam@Siam Design Hotels & Resorts affiliated residences.
- Pre-paid rates that require a voucher or other form of pre-paid certificate (including electronic vouchers and certificates) for a hotel stay.
Void where prohibited by law. Siam@Siam Design Hotels & Resorts reserves the right to modify or cancel the guarantee at any time without prior notice.