FAQs

HAVE QUESTIONS? WE HAVE ALL THE ANSWERS!

We have collected some of the most common questions our guests have and have attempted to provide answers. If there is anything else you would like to know, please use our Contact Us page to ask us directly.

Your stay with us

Bangkok:

The hotel has three main dining venues, an infinity pool, an executive club lounge and a 24-hour fitness centre.


From 2pm! But if you get here early, we'll see what we can do.


12 noon.


Bangkok:

We understand that the timing of your arrival (or departure) can sometimes be unpredictable, and we are very flexible on our registration process. Therefore, based on occupancy and availability of the room, early check-in and late-check out can be requested.

Please contact rsvn@siamatsiam.com, or gsm@siamatsiam.com for any inquiry.


Bangkok:

On our ground floor you’ll find Party House One, the best place for breakfast, lunch, dinner and drinks. In the evenings we offer a Thai version of a South American Churrasco barbecue with large skewers of high-quality meat grilled and then sliced right there in front of you at your table.

TAAN is our innovative modern Thai fine dining restaurant. Situated on the 25th floor, enjoy stunning 180-degree views of the downtown Bangkok cityscape while enjoying our reinterpretation of local Thai ingredients and flavours. Try out tasting menu for an modern culinary journey around Thailand.

Stay tuned for Bangkok’s coolest new rooftop bar, set to open December this year.


Bangkok:

Grabbing a taxi is the best and most convenient way to travel from the airport to the hotel. You can find public taxis on the ground floor of the airport. The approximate fee according to the meter should cost you around 300 to 500 baht depending on the traffic of the day.

Alternatively, you can catch the Airport Rail Link from the airport to Phaya Thai station, and then switch over to the BTS Sky Train until you reach National Stadium station. From there, it's a very short walk to the hotel.

Finally, we also offer a premium private limousine service. To make a booking, kindly contact rsvn@siamatsiam.com


Bangkok:

Siam@Siam Design Hotel Bangkok no longer features a spa; however, there is an abundance of high-quality spas in our neighbourhood. This article will provide you with a complete rundown of the best spas in the area.


Bangkok:

When having breakfast at either Party House One or at our club lounge, there will be Halal food that will be clearly labeled.


Bangkok:

While Siam@Siam Design Hotel Bangkok is well located with convenient access to all the top spots in Bangkok (such as all the Siam area shopping malls, the Grand Palace, Chinatown and Chatuchak Market), before going anywhere further we highly recommend you visit our local attraction. Have a look at this article for more information.


Bangkok:

Should you need a travel guide, our excursion service desk is available in the lobby next to the concierge desk. They offer a wide selection of Bangkok and surrounding attractions you may be interested in.


Bookings

Bangkok:

Should you decide to cancel your booking, the cancellation must be done at least three days in advance before your arrival. This policy applies for direct booking through the official website only. For any bookings through third-party booking agencies, please review their separate cancellation policy.


Upon checking in, our hotel will collect a security deposit of THB 2,000 per stay. All deposited money will automatically be returned within approximately three weeks.


Bangkok:

With our smoke-free policy, all rooms at Siam@Siam Design Hotel Bangkok are non-smoking. However, the hotel provides outdoor smoking areas throughout the property.


Bangkok:

We recommend any family of more than three people to specifically request for adjoining rooms. However, this is based on availability. Please contact rsvn@siamatsiam.com to ensure the hotel has the room you’re looking for during the time requested.


Bangkok:

You may cancel your current booking and re-book your room with the new room type you wish to reserve up to three days in advance before arrival. However, should you decide to change your booking fewer than three days in advance, you can simply inform our Guest Service team at the front desk upon checking-in and they will process your update request based on availability.


While having breakfast at our club lounge offers you a more exclusive experience with great views out across the city, having a breakfast at Party House One offers a wider selection.

In addition to breakfast, club access provides complimentary afternoon tea from 14.00-16.00 and unlimited complimentary beverages in the evening.